I still have not received my Cineville card, what do I do?
Usually, plastic Cineville cards are delivered within 2-3 weeks from sign up. Several factors can cause delays such as public holidays, postage and delivery etc.
Please be patient and send us an email on support@cinevillebio.se if your card has not arrived within 4 weeks and we will extend the validity of your temporary card if necessary.
We recommend that you use the digital card that you find in our mobile app. Read more and download the app here.